Shipping & Returns

Shipping

Golfjet products are available to addresses within Australia at this time.

We will aim to deliver within 10 days after purchase. However, if an event occurs that is beyond our reasonable control, then we may not be able to do so and will not be liable to you or any other person for any such delay. In this instance, we will endeavour to provide you with notice of the delay as soon as reasonably possible.

Your products will be delivered to the front door at the relevant Delivery Address. If you ask us to deliver inside a premise or building at the Delivery Address and we agree to do so, then you are responsible for any loss or damage suffered by us in connection with our delivery of the Products beyond the front door of the Delivery Address. You must make all appropriate arrangements to assist and allow us to deliver your order, including obtaining any prior security, or other, approvals which may apply to your delivery location.

Sometimes a person may be required to accept the delivery of your order to provide us with proof of that person’s identity (including photographic identification) and, where relevant, age. If the order has been paid by credit card, then we may also ask you to show us the credit card for us to conduct our verification checks.

GOLFJET accepts no liability or responsibility for incorrectly placed orders. Nor do we accept liability or responsibility for delivery details which are incorrectly supplied, or you fail to supply.

If you will not be at home at the expected delivery time, the courier will leave your order at your front door. If you advise GOLFJET of any specific delivery instructions in your order, GOLFJET will endeavour to comply with these instructions to the extent reasonably within its control.

You will be responsible for your order from the time we deliver your products in accordance with your instructions. We accept no liability or responsibility for any product once the product has been delivered to you.

Please understand that GOLFJET may need to change your delivery date and time from time to time. We will notify you as soon as reasonably practicable if your delivery date and time changes for any reason.

Returns Policy

Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be happy with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

If you wish to return an item because you have changed your mind about your purchase, GOLFJET will offer you an exchange voucher or refund provided that:

  • You return the item within 14 days of purchase at your cost;
  • The item is in resaleable condition including that:
    • It is in its original packaging, including all accessories;
    • It is unopened, unused and in its original condition;